# Samples This directory contains inquiry/response pairs that are representative for our way of doing customer support. We are open, honest, loving, and *smart as hell*, which inevitably means being openly honest when we don't know something. ;) Each interaction with a customer is an act of co-creation. Every opportunity to co-create is an opportunity to co-create a salve for the pain of the moment. Only once we are soothed can we *begin* to conceive of a solution to the mechanical issue the customer has presented. Every mechanical issue is a metaphor, just as all language is metaphor. We are very good at metaphor here. :) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://www.lightward.guide/support/samples.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.